Fine furniture travels best with planning. Every order is prepared, wrapped, and handed to an insured carrier, and delivery is arranged around the piece rather than around a route schedule.
Local delivery
Within the Columbus metro area, local delivery is offered at checkout, priced by distance. Local pickup is also available by appointment in Uptown Westerville, Ohio, at no charge. Local delivery is threshold or curbside only.
Our Westerville location is open by appointment only.
National freight
Outside the Columbus area, pieces ship by insured freight. Freight is priced by the size of the piece, and your exact freight charge appears at checkout, before payment.
Very large or complex pieces may require a custom freight arrangement. If so, we contact you before shipping with the exact figure, and nothing is charged beyond what you approve.
What to expect
You receive tracking once your piece is with the carrier, and the carrier schedules the delivery window with you directly. Freight delivery is curbside or threshold, depending on the carrier and the piece. Please inspect your piece at delivery and note any visible damage with the carrier before signing, so a claim can be supported if one is ever needed.
Please allow up to two weeks for your piece to be scheduled and collected by the freight carrier. Freight moves on the carrier's schedule, and pickup and routing depend on when the carrier will next be in your area, so dates cannot be fixed in advance. Transit commonly takes between two and ten weeks. All freight timelines are estimates.